Waterpark arts regulations
[سلوك الزوّار – الأنظمة والتعليمات]
to ensure a safe and enjoyable experience for all visitors, please adhere to the following guidelines, which are an integral part of the conditions of entry and purchase of tickets:
general behavior
appropriate clothing:
in order to ensure the general comfort and safety of visitors, it is required to adhere to the dress policy of the festival, especially in water facilities. Please check
the swimwear policy before your visit.
Smoking:
Smoking is allowed only in designated places, this includes traditional and electronic cigarettes. The use of any prohibited substances inside the facilities violates
the regulations, and exposes the violator to legal accountability and possibly removal from the place without compensation.
Abusive behavior or bullying:
Any act that threatens the comfort and safety of visitors or causes offense or invasion of privacy will result in the removal of the person concerned immediately and without
any compensation, regardless of his age.
Harassment:
we strictly deal with any case of harassment, especially sexual harassment. The administration has the right to take immediate legal action, including immediate expulsion and informing
the official authorities.
Verbal and signs:
it is forbidden to use words or signs that carry abuse, racism or insult, whether towards employees or visitors. Any violation of this clause may result
in exclusion from the venue.
Behavior within the facilities
regularity in classes:
it is unacceptable to skip queues or return to your previous location if you have to leave for any reason. You must
re-wait from the end of the row, places may not be reserved for others.
Personal belongings:
it is forbidden to leave items unattended anywhere inside the facilities. A fun summer festival is not responsible for the loss of any
private property. Please use the lockers provided or leave the collectibles with a companion who does not participate in the games.
Cleanliness:
keeping the site clean is everyone’s responsibility. Please dispose of waste in the designated places.
Ignoring this obligation may result in an ultimatum or expulsion.
Seating areas:
Seating is available on a first-come, first-served basis, and it is forbidden to Reserve chairs or occupy spaces by placing
personal belongings. Seating is also not allowed in restricted areas such as hallways.
Conditions of use of the ticket
are non-refundable: all tickets are non-refundable or non-refundable under any circumstances.
Use on the specified date: the ticket is valid for entry only on the day indicated on it and cannot be used
on any other date.
Category matching: the ticket category must match the appropriate age category or classification of the visitor.
Presentation of the ticket: the visitor must present the ticket upon entry and it must be presented to the reception staff upon request.
Proof of identity: visitors may be required to present their national ID or Iqama to verify the validity of the data.
One-time access: the ticket allows access only once. At the exit, re-entry is not possible
Only after prior coordination with the responsible staff.
– Special swimwear is required to enter the pool.
– No underwear, sportswear, or any clothing not intended for swimming is allowed.
– Children under the age of ٣ years should wear special diapers for swimming, they are not allowed to enter
without them.
Working hours: the validity of the ticket is limited to the official working hours on the specified day. The management of the summer fun festival has
the right to adjust the working hours whenever it wants without the need to refer to any party.
Emergency circumstances: in case of occurrence of circumstances beyond the will such as rains, power outages, strong winds, sandstorms, or
sudden maintenance operations, part or all of the facilities may be closed, and the administration has the right to cancel or postpone the use. In this case,
the visitor may be compensated with a new ticket after reviewing the customer service, and it may take some time to complete the procedure.
Implied consent: the purchase or use of a ticket is considered an express consent to all laws and policies adopted at the summer fun festival.
Swimwear
policy in order to ensure the comfort of families, preserve public health and safety, all visitors are required to adhere to the following standards for
swimwear:
for ladies:
appropriate length: a two-piece swimsuit should be worn that covers the entire body, so that the upper part reaches
at least mid-thigh, and the lower part covers the entire legs.
Material: it is forbidden to use any clothes made of cotton, jeans or any material that is not suitable for use inside the water. It is stipulated that the outfit
should be opaque and not glued to the body.
Accessories: for the sake of public safety, it is not allowed to wear or use any accessories, even if they are part of a swimming costume.
For men:
suitable length: the swimsuit must cover at least the area above the knee.
Material: the outfit should be waterproof, not transparent or tight. It is forbidden to wear any cotton clothes, jeans, or materials that are not suitable
for swimming.
Accessories: for the sake of public safety, it is not allowed to wear any kind of accessories while in water facilities.
In
order to ensure your safety and ensure a safe environment for everyone, the work team, especially security personnel, has the right to conduct an inspection of visitors
‘ personal items when needed.
In addition to what is stated in the policy items, it is forbidden to introduce or use the following items inside the facilities:
list of items that are not allowed:
glass articles
for food and drink: it is forbidden to introduce food and drinks of all kinds, except for drinking water and baby food.
Mobility and skiing equipment: this includes skateboards, ski boots, wheeled shoes, bicycles, electric vehicles,
and any remote control means such as drones or laser pointers.
Huge games and oversized floats.
Diving equipment: such as diving masks, fins, and breathing tubes.
Weapons: of all kinds, both real and imitation.
Prohibited items: any item that is legally prohibited or poses a danger to visitors.
Explosives and fireworks: any flammable or explosive substance.
Sprays and colors: such as paint sprays or any kind of liquid color.
Animals: it is not allowed to take any kind of animals inside the facilities.
Prohibited activities inside the merry summer festival to
ensure the convenience of the boat and maintain public order, it is forbidden to carry out any of the following activities inside the facilities:
promotion or marketing: it is forbidden to sell coupons, distribute leaflets, or carry out any marketing activity without prior permission from the administration.
Music playback: it is not allowed to use loudspeakers or play loud music that may disturb others.
Performances and performances: it is forbidden to present any entertainment shows such as dancing, trick games or the like without coordination with the administration.
Making speeches: speeches or any kind of gatherings of a rhetorical nature are not allowed.
Unauthorized gathering: it is forbidden to gather in groups that impede movement or cause inconvenience to other visitors.
Bickering or hostile behavior: getting into fights or acting aggressively leads to immediate removal from the site.
Vandalism or damage to property: any attempt to vandalize facilities or damage property leads to immediate expulsion and the violator will be charged all costs of damage.
General safety
instructions to ensure your experience with maximum safety and pleasure at the fun summer festival, please adhere to the following guidelines:
health status:
if you have health problems such as heart disease, stress, epilepsy, or other medical conditions, or if you are pregnant, it is advised not to participate in water games
for your safety.
Swimming skills:
beginners or those who are not able to swim are not advised to experiment without supervision.
Walking inside facilities:
please refrain from running inside facilities, as it is the main cause of injuries, especially in aquatic environments.
Slippery surfaces:
Due to the nature of the place, there are wet floors that may be slippery. Please be careful when moving around to avoid falling or slipping.
Violent play: completely prevents any aggressive or dangerous behavior such as jumping from high places, stampeding, or clinging to others while playing.
Safe dress:
wear clothing that contains metal buttons, pins, or any sharp items that may endanger the wearer and others. Make sure that the swimming costume complies with the safety standards approved by
summer fun.
Restricted areas:
it is forbidden to sit or climb on fences, or enter the fenced areas رة, they are intended for operational or security purposes.
Personal belongings:
before entering the games, be sure to empty the pockets of any belongings. Electronic devices or accessories are not allowed to be carried inside water toys.
Exposure to chlorine:
Prolonged stay in chlorinated water may cause irritation of the skin or eyes, especially for owners of sensitive skin. Avoid opening the eyes under water, reduce the duration of exposure according
to your personal ability.
Get ready before playing:
watch, read, listen before using any toy
carefully review the instructions for use, make sure you are able to swim and handle rafts, climb stairs, adhere to the directions of rescuers and staff. Do not hesitate to ask in case of any
query.
In order to
ensure the safety of children and ensure a safe experience for everyone, the following is stipulated:
conditional entry: children under the age of 13 are not allowed to enter the fun summer festival without the presence of an adult escort or a guardian who takes full responsibility.
Duties and responsibilities of Escorts:
constant monitoring: it should be ensured that the child’s whereabouts are known at all times and not left unsupervised.
Visual follow-up: follow-up of the child by looking directly and continuously while he is in facilities or games.
Adherence to instructions: ensure that the child follows all the guidelines and laws for a fun summer festival.
Ensuring safety: it is the responsibility of the facilities to protect the child from any behavior that may endanger him or expose others to harm.
Summer fun
festival shooting policy tacit consent:
the purchase of a ticket is considered an approval of the possibility of shooting for organizational and security purposes.
Note : professional photography within the merry summer festival is an additional service with a specific fee. If the photos are not purchased within the specified period, they will be permanently deleted without the possibility of retrieval.
Visitor
photography: personal photography of visitors is allowed inside the facilities for personal use only.
It is forbidden to use photos or videos for any commercial or promotional purpose unless official permission is obtained from the administration.
The administration reserves the full right to record and photograph visitors for organizational and security purposes without the need for prior notice or compensation.
Restrictions on the use of cameras:
Changing rooms: it is strictly forbidden to photograph inside the changing rooms for any reason.
Water toys and swimming pools: it is not allowed to use mobile phones, cameras, or any shooting devices while using toys or being in swimming pools.
The visitor is responsible for the safety of his personal belongings, and he alone bears any damage or loss resulting from their use in non-designated places.
Compliance with instructions
compliance with all instructions and instructions issued by the merry summer festival forms the basis for maintaining the safety of everyone inside the facilities. All visitors must fully comply with all laws and guidelines, whether written or oral.
In case of violation of any instructions or rules, the festival administration has the right to take strict measures, which may amount to the expulsion of the visitor without providing any compensation.
Oral instructions include those provided by the festival staff and rescuers, and their observance should be taken as seriously as adherence to written instructions.
Flexibility
of operation and adjustments all games and facilities are subject to periodic or emergency maintenance, and may be temporarily closed without prior notice.
Merrif summer festival reserves the right to modify the available services, or change the fees and ticket prices at any time without prior notice.
There are additional rules and regulations other than the published ones, which are part of the conditions for purchasing tickets, and are applied by the administration.
All laws and regulations are subject to modification or updating at any time by the administration of the merry summer festival without the need for prior notification.
The administration reserves the right to refuse entry to any visitor or to request his immediate departure without compensation in the following cases:
violation of laws or management instructions.
The visitor’s actions threaten the safety of individuals, both visitors and employees.
Committing any behavior that violates public security or causes disturbance that affects the comfort of visitors.
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